At Aura Textil i Interiors, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services in Vilanova i la Geltrú and Reus.
1. Data Controller
The entity responsible for your personal data is Aura Textil i Interiors. As a second-generation family business, we treat your data with the same integrity and respect that we apply to our physical stores.
2. Information We Collect
We may collect and process the following types of information:
- Identity Data: Name and surname.
- Contact Data: Email address, phone number, and billing/shipping information for orders.
- Transaction Data: Details about products you have purchased from us (e.g., cushion covers, bedsheets).
- Technical Data: IP address, browser type, and usage data when you visit our website.
3. How We Use Your Data
We use your information only for specific, lawful purposes:
- To fulfill your orders: Managing purchases, deliveries, and after-sales support.
- To communicate with you: Responding to your inquiries regarding our interior design services.
- Legal obligations: Complying with tax and accounting regulations in Spain.
- Marketing (Optional): If you give us explicit consent, we may send you updates about new collections or special anniversaries of our 30-year legacy.
4. Data Retention
We will only keep your personal data for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Legal Rights
Under the GDPR, you have the following rights regarding your data:
- Access: You can request a copy of the data we hold about you.
- Correction: You can ask us to fix any incorrect information.
- Erasure: You can request that we delete your data (the “right to be forgotten”).
- Object/Restrict: You can object to the processing of your data for marketing purposes.
- Portability: You can request the transfer of your data to another service.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.
7. Third-Party Links
Our website may include links to third-party websites (such as social media platforms). Clicking on those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy statements.
8. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us via our official email or visit us at our locations in Vilanova i la Geltrú or Reus.